Citrix Virtual Channel SDK for Citrix Workspace app for Android

Known limitations

There are two known limitations for some Android devices of specific manufacturers:

  • For some Huawei devices, secondary launch is disabled by default. To use this version of the Virtual Channel SDK, you must change the setting on your device.

    For example, for Huawei P9, follow these steps:

    In Phone Manager, click App auto-launch. Click Secondary launch management and enable the virtual driver services.

    Huawei phone manager

  • For some Samsung devices with Android 6.0.1, if the app containing the custom virtual driver service is not in the foreground for a long time, the virtual driver service cannot be started by Citrix Workspace app for Android. The requirement for using Samsung devices with Android 6.0.1 is that you must manually launch the virtual driver app before launching an ICA session.


The requirement here is not to start the virtual driver service manually but to start the app that contains the service by clicking the icon of the app.

Known limitations

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