Tables in the Citrix ITSM connector
When developing your own services, you can use the ServiceNow (SNOW) table APIs to invoke information from tables used in the Citrix ITSM connector plug-in.
The section describes the tables that are available with the Citrix ITSM connector plug-in since version 2110.1.0. This section provides the following information for those tables:
- Table label: Indicates the table name displayed in the ServiceNow Service Management Portal.
- Table name: Indicates the table name in the database.
- Table columns: List table columns in the database table.
Available tables
The following tables are available in the Citrix ITSM connector plug-in:
| Table Label | Table Name | Description |
|---|---|---|
| Citrix Customer | x_cion_citrix_it_s_citrix_customers | Lists customer information. |
| Citrix Alert | x_cion_citrix_it_s_citrix_alert | Lists alerts that originate from Citrix components. |
| Citrix Cloud Notification Policies | x_cion_citrix_it_s_citrix_notification_policy | Lists notification policies for retrieving notifications from Citrix Cloud. |
| Citrix ITSM Access Given | x_cion_citrix_it_s_citrix_itsm_access_given | Lists parameters used to request the ITSM Adapter service. |
| Citrix ITSM AD Groups | x_cion_citrix_it_s_citrix_itsm_ad_groups | Lists AD groups of the customer. |
| Citrix ITSM Application Group | x_cion_citrix_it_s_citrix_itsm_application_group | Lists application groups of the customer. |
| Citrix ITSM Applications | x_cion_citrix_it_s_ctx_applications | Lists applications available to the customer. |
| Citrix ITSM Delivery Group | x_cion_citrix_it_s_citrix_itsm_desktop_group | Lists delivery groups of the customer. |
| Citrix ITSM Machine Catalogs | x_cion_citrix_it_s_citrix_itsm_machine_catalogs | Lists machine catalogs of the customer. |
| Citrix VM Resize Option | x_cion_citrix_it_s_vm_resize_options | Lists VM resize options of the customer. |
| Citrix ITSM OS Configurations | x_cion_citrix_it_s_citrix_itsm_os_configurations | Lists the available OS configurations. |
| Citrix ITSM Sites | x_cion_citrix_it_s_citrix_itsm_sites | Lists ITSM sites in your deployment. |
| Citrix Notification | x_cion_citrix_it_s_citrix_notification | Lists notifications from Citrix Cloud. |
| Citrix Virtual Apps and Desktops Alert Policies | x_cion_citrix_it_s_citrix_alert_policy | Lists alert policies from Citrix Virtual Apps and Desktops. |
| Deprovisioning List | x_cion_citrix_it_s_citrix_deprovision | Lists deprovisioning requests. |
| User Requests | x_cion_citrix_it_s_citrix_requests | Lists user requests. |
| Citrix VDAs | x_cion_citrix_it_s_citrix_vdis | Lists VDA machines and machine details in your deployment. |
| Data Import Policies | x_cion_citrix_it_s_data_import_policy | Lists settings for Data Import Policies. |
| ADM Alert | x_cion_citrix_it_s_adm_alert | Lists alerts from Citrix Application Delivery Management (ADM) service. |
| ADM Event Policy | x_cion_citrix_it_s_adm_alert_policies | Lists event policies for retrieving events from ADM service. |
| Citrix Cloud Health Incident | x_cion_citrix_it_s_citrix_cloud_health_incident | Lists Citrix Cloud health incidents. |
| Citrix Cloud Health Incident Policy | x_cion_citrix_it_s_citrix_cloud_health_incident_policy | Lists Citrix Cloud health incident policies. |
| Citrix Maintenance Window | x_cion_citrix_it_s_citrix_events_maintenance_window | Lists the Citrix maintenance window. |
Table label: Citrix Customer
This table lists customer information.
Table name
x_cion_citrix_it_s_citrix_customers
Table columns
| Column name | Column label | Type | Reference | Max length |
|---|---|---|---|---|
| citrix_customer_api_url | Citrix Customer API URL | URL | NA | 1024 |
| citrix_itsm_api_url | Citrix ITSM API URL | URL | NA | 1024 |
| customer_id | Customer ID | String | NA | 40 |
| citrix_cloud_client_id | Citrix Cloud Client ID | String | NA | 40 |
| token_timestamp | Token Timestamp | Date/Time | NA | 40 |
| enable_ad_operation_via_itsm | Enable AD Operation via ITSM | True/False | NA | 40 |
| credential_header | Credential Header | String | NA | 200 |
| ad_password | AD Password | Password | NA | 255 |
| last_data_sync | Last Data Sync | Date | NA | 40 |
| secret_expiration_time | Secret Expiration Time | Date/Time | NA | 40 |
| token_state | Token State | String | NA | 40 |
| user_unique_identity | User Unique Identity | Choice | NA | 40 |
| ad_account | AD Account | String | NA | 40 |
| citrix_authentication_api_url | Citrix Authentication API URL | URL | NA | 1024 |
| citrix_cloud_client_secret | Citrix Cloud Client Secret | Password | NA | 255 |
| token | Token | Password | NA | 2000 |
| customer_domain | Customer Domain | String | NA | 40 |
| enable_remote_powershell | Enable Remote Powershell | True/False | NA | 40 |
| custom_user_unique_identity | Custom User Unique Identity | String | NA | 40 |
| enable_data_auto_deletion | Enable Data Auto-Deletion | True/False | NA | 40 |
| display_name | Display Name | String | NA | 40 |
| auto_renew_principal_secret | Auto Renew Principal Secret | True/False | NA | 40 |
| organization_id | Organization ID | String | NA | 40 |
| days_of_retention | Days of Retention | Integer | NA | 40 |
Table label: Citrix Alert
This table lists alerts that originate from Citrix components.
Table name
x_cion_citrix_it_s_citrix_alert
Table columns
| Column name | Column label | Type | Reference | Max length |
|---|---|---|---|---|
| id | Id | String | NA | 40 |
| customer | Customer | Reference | Citrix Customers | 32 |
| category | Category | String | NA | 64 |
| comment | Comment | String | NA | 1024 |
| condition | Condition | String | NA | 128 |
| description | Description | String | NA | 1024 |
| incident | Incident | Reference | Incident | 32 |
| policy_name | Policy Name | Reference | Citrix Virtual Apps and Desktops Alert Policies | 40 |
| priority | Priority | String | NA | 40 |
| site | Site | Reference | Citrix ITSM Sites | 40 |
| state | State | String | NA | 40 |
| sub_category | Sub Category | String | NA | 64 |
| target | Target | String | NA | 128 |
| trigger_value | Trigger Value | String | NA | 40 |
| type | Type | String | NA | 40 |
| data | Data | String | NA | 4000 |
Table label: Citrix Cloud Notification Policies
This table lists the notification policies that IT Admin creates to retrieve notifications from Citrix Cloud.
Table name
x_cion_citrix_it_s_citrix_notification_policy
Table columns
| Column name | Column label | Type | Reference | Max length |
|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 |
| policy_name | Policy Name | String | NA | 128 |
| uid | Uid | String | NA | 40 |
| create_incident | Create Incident | True/False | NA | 40 |
| enabled | Enabled | True/False | NA | 40 |
| name | Name | String | NA | 40 |
| priority | Priority | List | NA | 1024 |
| severity | Severity | String | NA | 1024 |
| description | Description | String | NA | 8192 |
| title | Title | String | NA | 256 |
| policy_priority | Policy Priority | Integer | NA | 40 |
| service_now_action | Service Now Action | String | NA | 32 |
| category | Category | String | NA | 64 |
| impact | Impact | String | NA | 40 |
| urgency | Urgency | String | NA | 40 |
| assign_to | Assign To | Reference | User | 32 |
| assign_to_group | Assignment Group | Reference | Group | 32 |
| active | Active | True/False | NA | 40 |
Table label: Citrix ITSM Access Given
This table lists the parameters that are used to request the ITSM Adapter service.
Table name
x_cion_citrix_it_s_citrix_itsm_access_given
Table columns
| Column name | Column label | Type | Reference | Max length |
|---|---|---|---|---|
| admin_account | Admin Account | String | NA | 40 |
| admin_password | Admin Password | Password (2 Way Encrypted) | NA | 255 |
| ad_group | AD Group | Reference | Citrix ITSM AD Groups | 100 |
| application_group | Application Group | Reference | Citrix ITSM Application Group | 32 |
| delivery_group | Delivery Group | Reference | Citrix ITSM Delivery Group | 100 |
| machine_catalog | Machine Catalog | Reference | Citrix ITSM Machine Catalogs | 32 |
| ritm | RITM | Reference | Requested Item | 32 |
| site | Site | Reference | Citrix ITSM Sites | 32 |
| customer | Customer | Reference | Citrix Customer | 32 |
| site_id | Site ID | String | NA | 100 |
| tuuid | TUUID | String | NA | 200 |
| users | Users | List | User | 1024 |
Table label: Citrix ITSM AD Groups
This table lists AD groups of the customer.
Table name
x_cion_citrix_it_s_citrix_itsm_ad_groups
Table columns
| Column name | Column label | Type | Reference | Max length |
|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 |
| name | Name | String | NA | 128 |
| active | Active | True/False | NA | 40 |
Table label: Citrix ITSM Application Group
This table lists that application groups of the customer.
Table name
x_cion_citrix_it_s_citrix_itsm_application_group
Table columns
| Column name | Column label | Type | Reference | Max length |
|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 |
| ad_groups | AD Groups | List | Citrix ITSM AD Groups | 4000 |
| name | Name | String | NA | 128 |
| uuid | UUID | String | NA | 40 |
| active | Active | True/False | NA | 40 |
Table label: Citrix ITSM Applications
This table lists applications that are available to the customer.
Table name
x_cion_citrix_it_s_ctx_applications
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| ad_groups | AD Groups | List | Citrix ITSM AD Groups | 4000 | |
| ad_group_for_auto_approve | AD Groups for Automatic Approval | List | Citrix ITSM AD Groups | 4000 | |
| application_groups | Application Groups | List | Citrix ITSM Application Groups | 4000 | |
| application_group_for_auto_approve | Application Groups for Automatic Approval | List | Citrix ITSM Application Groups | 4000 | |
| availability_for_requests | Available for Requests | True/False | NA | 40 | false |
| delivery_group_for_auto_approve | Delivery Groups for Automatic Approval | List | Citrix ITSM Delivery Group | 4000 | |
| delivery_groups | Delivery Groups | List | Citrix ITSM Delivery Group | 4000 | |
| enable_auto_approve | Enable Automatic Approval | True/False | NA | 40 | false |
| limit_visibility | Limit Visibility | List | Citrix ITSM AD Groups | 4000 | |
| name | Application Name | String | NA | 128 | |
| published_name | Published Name | String | NA | 128 | |
| site | Site | Reference | Citrix ITSM Sites | 32 | |
| uuid | UUID | String | NA | 40 | |
| description | Description | String | NA | 1024 | |
| active | Active | True/False | NA | 40 | true |
Table label: Citrix ITSM Delivery Group
This table lists delivery groups of the customer.
Table name
x_cion_citrix_it_s_citrix_itsm_desktop_group
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| ad_groups | AD Groups | List | Citrix ITSM AD Groups | 4000 | |
| allocation_type | Allocation Type | String | NA | 64 | |
| days_of_idling_before_alerts | Days of idling before alerts | Integer | NA | 40 | 30 |
| days_of_idling_before_deprovisioning | Days of idling before deprovisioning | Integer | NA | 40 | 45 |
| delivery_type | Delivery Type | String | NA | 64 | |
| desktops_available | Desktops Available | Integer | NA | 40 | |
| desktops_inuse | Desktops InUse | Integer | NA | 40 | |
| desktops_unregistered | Desktops Unregistered | Integer | NA | 40 | |
| enable_deprovisioning | Enable Deprovisioning | True/False | NA | 40 | false |
| isremotepc | IsRemotePC | True/False | NA | 40 | false |
| name | Name | String | NA | 128 | |
| sessions | Sessions | Integer | NA | 40 | |
| session_support | Session Support | String | NA | 64 | |
| total_desktops | Total Desktops | Integer | NA | 40 | |
| uuid | UUID | String | NA | 40 | |
| auto_deprovision | Automatic Deprovisioning | True/False | NA | 40 | |
| in_maintenance_mode | In Maintenance Mode | True/False | NA | 40 | |
| description | Description | String | NA | 1024 | |
| deprovision_type | Deprovision Type | Choice | NA | 40 | Remove the desktop |
| active | Active | True/False | NA | 40 | true |
Table label: Citrix ITSM Machine Catalogs
This table lists machine catalogs of the customer.
Table name
x_cion_citrix_it_s_citrix_itsm_machine_catalogs
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| minimum_functional_level | Minimum Functional Level | String | NA | 100 | |
| name | Name | String | NA | 128 | |
| description | Description | String | NA | 1024 | |
| provisioning_type | Provisioning Type | String | NA | 100 | |
| scopes | Scopes | String | NA | 100 | |
| session_support | Session Support | String | NA | 100 | |
| zone_name | Zone Name | String | NA | 100 | |
| uuid | UUID | String | NA | 40 | |
| resize_type | Resize Type | List | VM Resize Option | 4000 | |
| hypervisor_type | Hypervisor Type | String | NA | 40 | |
| enable_vm_resize | Enable VM Resize | True/False | NA | 40 | false |
| active | Active | True/False | NA | 40 | true |
Table label: Citrix VM Resize Option
This table lists VM resize option of the customer.
Table name
x_cion_citrix_it_s_vm_resize_options
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| name | Name | String | NA | 128 | |
| memory | Memory | Integer | NA | 40 | |
| full_path | Full Path | String | NA | 400 | |
| cpu_architecture_type | CPU Architecture Type | String | NA | 64 | |
| cores | Cores | Integer | NA | 40 | |
| associate_machine_catalogs | Associate Machine Catalogs | List | Citrix ITSM Machine Catalogs | 4000 |
Table label: Citrix ITSM OS Configurations
This table lists the available OS configurations.
Table name
x_cion_citrix_it_s_citrix_itsm_os_configurations
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| add_to_ad_group | Add to AD Group Instead | True/False | NA | 40 | false |
| ad_group_for_auto_approve | AD Group for Automatic Approval | Reference | Citrix ITSM AD Groups | 32 | |
| allocation_type | Allocation Type | String | NA | 40 | |
| availability_for_requests | Available for Requests | True/False | NA | 40 | false |
| delivery_group | Delivery Group | List | Citrix ITSM Delivery Group | 32 | |
| enable_auto_approve | Enable Automatic Approval | True/False | NA | 40 | false |
| machine_catalog | Machine Catalog | Reference | Citrix ITSM Machine Catalogs | 32 | |
| os_type | OS Type | String | NA | 100 | |
| os_version | OS Version | String | NA | 40 | |
| published_name | Published Name | String | NA | 128 | |
| site | Site | Reference | Citrix ITSM Sites | 32 | |
| uuid | UUID | String | NA | 40 | |
| active | Active | True/False | NA | 40 | true |
| description | Description | String | NA | 1024 |
Table label: Citrix ITSM Sites
This table lists ITSM sites in your deployment.
Table name
x_cion_citrix_it_s_citrix_itsm_sites
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| site_id | Site ID | String | NA | 128 | |
| site_name | Site Name | String | NA | 128 | |
| active | Active | True/False | NA | 40 | true |
Table label: Citrix Notification
This table lists notifications from Citrix Cloud.
Table name
x_cion_citrix_it_s_citrix_notification
Table columns
| Column name | Column label | Type | Reference | Max length |
|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 |
| categories | Categories | String | NA | 4000 |
| component | Component | String | NA | 128 |
| create_date | Create Date | String | NA | 40 |
| description | Description | String | NA | 1024 |
| detail_uri | Detail Uri | String | NA | 1024 |
| id | Id | String | NA | 1024 |
| notification_state | Notification State | String | NA | 40 |
| policies | Policy | List | Citrix Cloud Notification Policies | 4000 |
| priority | Priority | String | NA | 40 |
| severity | Severity | String | NA | 40 |
| title | Title | String | NA | 1024 |
| incident | Incident | Reference | Incident | 32 |
Table label: Citrix Virtual Apps and Desktops Alert Policies
This table lists alert policies from the Citrix Virtual Apps and Desktops.
Table name
x_cion_citrix_it_s_citrix_alert_policy
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| assign_to | Assign to | Reference | User | 32 | |
| assign_to_group | Assignment Group | Reference | Group | 32 | |
| category | Category | String | NA | 40 | inquiry |
| create_incident | Create Incident | True/False | NA | 40 | false |
| create_incidents_for | Create Incidents for | String | NA | 40 | Critical |
| create_incident_for_critical_alerts_only | Create Incidents for Critical Alerts Only | True/False | NA | 40 | false |
| description | Description | String | NA | 1024 | |
| impact | Impact | Integer | NA | 40 | 3 |
| urgency | Urgency | Integer | NA | 40 | 3 |
| monitor | Monitor | True/False | NA | 40 | |
| id | Id | String | NA | 100 | |
| policy_name | Policy Name | String | NA | 256 | |
| scope | Scope | String | NA | 128 | |
| site | Site | Reference | Citrix ITSM Sites | 32 | |
| target_kind | Target Kind | String | NA | 64 | |
| uid | UID | String | NA | 40 | |
| webhook | Webhook | URL | NA | 1024 | |
| enable_analysis | Enable Analysis | True/False | NA | 40 | true |
| send_to_event_management | Send to Event Management | True/False | NA | 40 | true |
| active | Active | True/False | NA | 40 | true |
Table label: Deprovisioning List
This table lists deprovisioning requests.
Table name
x_cion_citrix_it_s_citrix_deprovision
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| allocation_type | Allocation Type | String | NA | 64 | |
| associated_user | Associated User | String | NA | 128 | |
| delivery_group | Delivery Group | String | NA | 128 | |
| identify_code | Identify Code | String | NA | 64 | |
| last_connection_time | Last Connection Time | String | NA | 40 | |
| last_connection_user | Last Connection User | String | NA | 40 | |
| machine_catalog | Machine Catalog | String | NA | 128 | |
| machine_name | Machine Name | String | NA | 128 | |
| os_type | OS Type | String | NA | 64 | |
| power_state | Power State | String | NA | 64 | |
| registration_state | Registration State | String | NA | 64 | |
| state | State | String | NA | 40 | |
| unused_days | Unused Days | Integer | NA | 40 | |
| user | User | String | NA | 32 | |
| uuid | UUID | String | NA | 100 |
Table label: User Requests
This table lists user requests.
Table name
x_cion_citrix_it_s_citrix_requests
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| requested_item | Requested Item | Reference | Requested Item | 32 |
Table label: Citrix VDAs
This table lists the VDA machines and machine details in your deployment.
Table name
x_cion_citrix_it_s_citrix_vdis
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| associatedusernames | AssociatedUserNames | String | NA | 128 | |
| catalogname | CatalogName | String | NA | 128 | |
| desktopgroupname | DesktopGroupName | String | NA | 128 | |
| dnsname | DNSName | String | NA | 128 | |
| hostedmachineid | HostedMachineId | String | NA | 128 | |
| hostedmachinename | HostingServerName | String | NA | 40 | |
| hypervisorconnectionname | HypervisorConnectionName | String | NA | 128 | |
| ipaddress | IPAddress | String | NA | 40 | |
| isassigned | IsAssigned | String | NA | 40 | |
| lastconnectiontime | LastConnectionTime | String | NA | 40 | |
| lastconnectionuser | LastConnectionUser | String | NA | 128 | |
| lastderegistrationreason | LastDeregistrationReason | String | NA | 1024 | |
| lastderegistrationtime | LastDeregistrationTime | String | NA | 40 | |
| machinename | MachineName | String | NA | 128 | |
| ostype | OSType | String | NA | 128 | |
| osversion | OSVersion | String | NA | 64 | |
| powerstate | PowerState | String | NA | 64 | |
| zonename | ZoneName | String | NA | 64 | |
| provisioningtype | ProvisioningType | String | NA | 64 | |
| registrationstate | RegistrationState | String | NA | 64 | |
| sessionsupport | SessionSupport | String | NA | 64 | |
| sid | SID | String | NA | 40 | |
| site | Site | Reference | Citrix ITSM Sites | 128 | |
| uuid | UUID | String | NA | 40 | |
| hostingservername | HostingServerName | String | NA | 128 |
Table label: Data Import Policies
This table lists settings for Data Import Policies.
Table name
x_cion_citrix_it_s_data_import_policy
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| daily_start_time | Daily Run Time | Choice | NA | 40 | 08:00Z |
| enabled | Enabled | True/False | NA | 40 | true |
| license_type | License Type | String | NA | 40 | UserDevice |
| optional_fields | Optional Fields | List | NA | 4000 | |
| policy_name | Policy Name | String | NA | 128 | |
| policy_type | Policy Type | Choice | NA | 40 | Push VDI |
| pre_needed | Pre Needed | String | NA | 40 | |
| pre_type | Pre Type | String | NA | 40 | |
| force_update_directly | Refresh All Data Immediately | True/False | NA | 40 | false |
| active | Active | True/False | NA | 40 | true |
Table label: ADM Alert
This table lists alerts that originate from Citrix Application Delivery Management (ADM) service.
Table name
x_cion_citrix_it_s_adm_alert
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| category | Category | String | NA | 64 | |
| comment | Comment | String | NA | 1024 | |
| contact_type | Contact Type | String | NA | 40 | |
| description | Description | String | NA | 1024 | |
| impact | Impact | String | NA | 40 | |
| incident | Incident | Reference | Incident | 32 | |
| short_description | Short Description | String | NA | 256 | |
| urgency | Urgency | String | NA | 40 | |
| state | State | String | NA | 40 | |
| sub_category | Sub Category | String | NA | 64 | |
| policy | Policy | Reference | Citrix ADM Event Policy | 32 |
Table label: ADM Event Policy
This table lists the event policies that IT Admin creates to retrieve events from ADM service.
Table name
x_cion_citrix_it_s_adm_alert_policies
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| uid | Uid | String | NA | 40 | |
| name | Policy Name | String | NA | 128 | |
| priority | Policy Priority | Integer | NA | 40 | |
| category | Category | String | NA | 64 | |
| severity | Severity | List | NA | 1024 | |
| failure_object | Failure Object | String | NA | 256 | |
| region | Region | String | NA | 40 | |
| information | Information | String | NA | 256 | |
| action | ServiceNow Action | String | NA | 40 | |
| incident_category | Incident Category | String | NA | 40 | 2 |
| impact | Impact | String | NA | 40 | 2 |
| urgency | Urgency | String | NA | 40 | |
| assign_to | Assign To | Reference | User | 32 | |
| assign_to_group | Assignment Group | Reference | Group | 32 | |
| active | Active | True/False | NA | 40 | true |
Table label: Citrix Cloud Health Incident
This table lists Citrix Cloud health incidents.
Table name
x_cion_citrix_it_s_citrix_cloud_health_incident
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| title | Title | String | NA | 128 | |
| event_status | Event Status | String | NA | 40 | |
| priority | Priority | String | NA | 40 | |
| affected_services | Affected Services | String | NA | 1024 | |
| latest_message | Latest Message | String | NA | 256 | |
| messages | Messages | String | NA | 1024 | |
| event_start_at | Event Start At | String | NA | 40 | |
| event_end_at | Event End At | String | NA | 40 | |
| event_id | Event Id | String | NA | 40 | |
| event_type | Event Type | String | NA | 40 | |
| policy | Policy | Reference | Citrix Cloud Health Incident Policy | 40 | |
| incident | Incident | Reference | Incident | 32 |
Table label: Citrix Cloud Health Incident Policy
This table lists the Citrix Cloud health incident policies.
Table name
x_cion_citrix_it_s_citrix_cloud_health_incident_policy
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| uid | Uid | String | NA | 40 | |
| name | Policy Name | String | NA | 128 | |
| policy_priority | Policy Priority | Integer | NA | 40 | |
| servicename | Service Name | List | NA | 4000 | |
| region | Region | List | NA | 4000 | |
| event_type | Event Type | String | NA | 4000 | |
| servicenow_action | ServiceNow Action | String | NA | 32 | Incident |
| category | Category | String | NA | 64 | |
| impact | Impact | String | NA | 40 | 2 |
| urgency | Urgency | String | NA | 40 | 2 |
| assign_to | Assign To | Reference | User | 32 | |
| assign_to_group | Assignment Group | Reference | Group | 32 | |
| active | Active | True/False | NA | 40 | true |
Table label: Citrix Maintenance Window
This table lists the Citrix maintenance window.
Table name
x_cion_citrix_it_s_citrix_events_maintenance_window
Table columns
| Column name | Column label | Type | Reference | Max length | Default value |
|---|---|---|---|---|---|
| customer | Customer | Reference | Citrix Customers | 32 | |
| description | Description | String | NA | 1024 | |
| end_time | End Time | Date/Time | NA | 40 | |
| start_time | Start Time | Date/Time | NA | 40 | |
| repeat | Repeat | String | NA | 40 | Once |
In this article
- Available tables
- Table label: Citrix Customer
- Table label: Citrix Alert
- Table label: Citrix Cloud Notification Policies
- Table label: Citrix ITSM Access Given
- Table label: Citrix ITSM AD Groups
- Table label: Citrix ITSM Application Group
- Table label: Citrix ITSM Applications
- Table label: Citrix ITSM Delivery Group
- Table label: Citrix ITSM Machine Catalogs
- Table label: Citrix VM Resize Option
- Table label: Citrix ITSM OS Configurations
- Table label: Citrix ITSM Sites
- Table label: Citrix Notification
- Table label: Citrix Virtual Apps and Desktops Alert Policies
- Table label: Deprovisioning List
- Table label: User Requests
- Table label: Citrix VDAs
- Table label: Data Import Policies
- Table label: ADM Alert
- Table label: ADM Event Policy
- Table label: Citrix Cloud Health Incident
- Table label: Citrix Cloud Health Incident Policy
- Table label: Citrix Maintenance Window